CABSAT Uganda is a provider of hotel voice communication solutions we are therefore entrenched in the hotel hospitality industry with our Hotel telephone system that fits the needs of any size of hotel property, makes the front desk staff more productive, and provides a better experience for guests.
With our phones designed specifically for hotel use, our products are compatible with the latest full-featured phones from a variety of manufacturers, yet still work with a hotel’s existing standard guestroom phones. Our hotel phone systems allow hoteliers to choose the features that make sense for their operation, including voicemail-to-email forwarding, and conference calling.
With powerful administrative features, our hotel phones offer more functionality and an interface that is easy to use than traditional hotel front desk phones. A familiar option allows personnel to find guests or staff quickly by name and then call or transfer with just one click.
We offer guests sophisticated telephone services such as room-to-room dialing and voicemail while adding a professional presence to your business. Our hotel phone services offer you an easy to use system that is ready to go when you plug-in the phone. These include;
Use your existing number or a custom toll free number including 800 numbers, caller ID and call controller, voicemail, visual voicemail and recorded greetings, call logs, answering rules and auto-receptionist, music and messages on hold and web-based control panel.
Our hotel phones offer functionality without compromising simplicity and ease of use. Our phones do not have complex menus, phone number directories, or many of the more complex phone functions found on office phones or home phones. Our hotel phone speed-dial functions (guest service keys) are clearly labeled with universal icons similarly.
Our hotel phone system switches calls between the hotel users (including guests) on local lines while allowing all users to share a certain number of external line to address the need for guestrooms to have their own private extensions, with a centralized operator to process the calls for those extensions and to provide guest services needed to operate a hotel effectively.
Our hotel phones have the following features; Enhanced attendant backup – this allows for multiple attendants to be able to answer incoming calls.
Answer detection – this is the ability to determine if a call made by a guest was actually answered. This is especially important in assessing charges for calls made by guests, but it’s also useful for tracking administrative calls.
Crisis alerting –Our hotel phone systems can notify and alert various departments such as the front desk and security as soon as an emergency number is called.
Call center – features such as automatic calling number identification and
integration with automatic call distributors are especially useful in maximizing
the effectiveness of reservations departments.